SHIPPING

WE SHIP WORLDWIDE

 

EASTER DELIVERY

Orders placed after 2pm Wednesday March 31st will be despatched the following Wednesday ( April 7th)

 

INTERNATIONAL SHIPPING - PLEASE EXPECT SIGNIFICANT DELAYS

Packages will not be considered as missing until 70 days after estimated delivery date has passed.

 

UK ORDERS

 

UK orders are despatched Royal Mail Tracked 48 ~ £3.50

(estimated delivery 2-3 working days)

FREE UK DELIVERY FOR ORDERS OVER £75 

We aim to despatch your order within 1-2 working days

Once your order has been despatched, a tracking number will be sent to you by email. Sometimes these emails may land in your spam/promotions inbox.

  

INTERNATIONAL ORDERS

 

INTERNATIONAL orders are despatched Royal Mail First Class Tracked ~ £10.00

FREE INTERNATIONAL DELIVERY FOR ORDERS OVER £175

We cannot be held responsible for delays due to customs or extra charges that my apply due to customs or import duties.

~ Customs charges and taxes are the responsibility of the buyer.

We aim to despatch your order within 1-2 working days

Once despatched your tracking number will be emailed to you. Please note, these emails may sometimes land in your spam/promotions inbox.

WE CANNOT SHIP TO PO BOXES

* All our parcels are sent using a tracked service - once handed to your local postal service tracking may only be available once a delivery attempt has been made. Please note - most of our parcels require a signature on delivery, some couriers/postal services may not leave a card to notify of a delivery attempt - please use your tracking number to check on the whereabouts of your package. 

UNCOLLECTED PARCELS

Please use your tracking number to check the whereabouts of your parcel. Items which are returned to us due to being uncollected will not be replaced or refunded until the parcel has reached us. A reshipping fee of £10 will apply - an invoice for this payment will be send by email.

 

SHIPPING TIMES

 

UK ORDERS once despatched your jewellery should reach you within 2 -3 WORKING DAYS, if your parcel hasn’t arrived please use your tracking number to check it’s whereabouts. It may be with your local post office awaiting collecting. 

 

EU ORDERSonce despatched your jewellery should reach you in 5~7 WORKING DAYS, if your parcel has not arrived in this time please use your tracking number. Parcels are often held at your local post depot as they have attempted delivery and require a signature. You can rearrange a delivery or collect from your local depot.

 

USA and COUNTRIES OUTSIDE THE EU ~ once despatched your jewellery should reach you in 7~10 WORKING DAYS, if your parcel has not arrived in this time please use your tracking number to check it’s whereabouts. Delivery may have been attempted but as a signature is required it may have been returned to your local depot ~ redelivery or collection can be arranged.

 

~ Your local depot will only hold your parcel for approx two weeks before it will be returned to us, please arrange redelivery or collection before this period expires 

~ Packages which have failed to be collected will be reshipped once a reshipping fee has been paid or refunded minus the original postage fee

 

~ Please ensure your address is correct. If we have to reship your parcel due to an incomplete or incorrect address, we will recharge a shipping fee. 

 

~ Parcels declared as not arrived, with tracking showing as delivered - will not be refunded or replaced before a Royal Mail claim has been resolved.